Adzerk
All Systems Operational
Ad Serving Operational
Management UI Operational
Reporting Operational
API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
System Metrics Month Week Day
Engine Uptime
Fetching
UI Uptime
Fetching
API Median Response Time
Fetching
JS Median Response Time
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Past Incidents
May 2, 2016

No incidents reported today.

May 1, 2016

No incidents reported.

Apr 30, 2016

No incidents reported.

Apr 29, 2016

No incidents reported.

Apr 28, 2016

No incidents reported.

Apr 27, 2016

No incidents reported.

Apr 26, 2016
Resolved - All reporting data for Sat and Sun was fully restored over night. Monday has been fully loaded and today is running at close to normal delay (it might be an additional hour for some customers) and we fully expect it to catch up throughout the day. All of us here at Adzerk appreciate your patience and apologize for the inconvenience we know this caused.
Apr 26, 11:00 EDT
Update - Non keyword data is done loading for Sat and Sunday. We apologize for the delays in this - our initial approach and the one we have used in the past to restore from a failure didn't work because of changes to how we track revenue. Keyword data is being loaded now and will finish over the night.

We are seeing a longer than usual delay in the data loading for today due to the restore work - but we expect it to also catch up over the night.
Apr 25, 23:14 EDT
Update - The final stage of non-keyword data is being imported and it will be done in around 40 minutes.
Apr 25, 22:11 EDT
Update - Data is loading in quickly now - some queries will already return complete data. We will update again once this is complete.
Apr 25, 21:12 EDT
Update - We apologize for the delays - we are getting closer and expect all non-keyword data to be loaded by 10pm EST.
Apr 25, 20:03 EDT
Update - We had to make a tweak to our restore process to speed things up - will continue to update.
Apr 25, 18:10 EDT
Update - We continue to work on importing Sat/Sun data and will have an update shortly.
Apr 25, 16:28 EDT
Update - We continue to work on restoring Sat and Sun data. We plan to restore Saturday starting at 1:30pm EST, you will see periods of no data for Saturday while it is restoring.
Apr 25, 12:18 EDT
Monitoring - Sat and Sun will not be posted to reporting 1.0 until tomorrow afternoon based on our current timeline - if you need data sooner please speak with support about access to reporting 2.0.
Apr 24, 22:43 EDT
Update - We have restored reporting functionality - there is a backup of reports but they should be processed over the next 15-20 minutes. We are not currently pushing new data in to the system until our replacement server is on-line. We are also re-processing all of Sat and Sun and will post an update when they are complete.
Apr 24, 21:28 EDT
Update - Reporting 1.0 will be unavailable for the next couple of hours. One of our database servers crashed and we are working on bringing our slave online. If you are in the Reporting 2.0 beta you are free to keep using that and if you need access to it please get in touch and we can enable that. Once we bring the slave back online we will be doing a complete restore of Saturday and Sunday's data which should both be available early on Monday morning.
Apr 24, 18:04 EDT
Update - Reporting is temporarily offline - we will be bringing it back online shortly.
Apr 24, 17:10 EDT
Identified - Reporting is delayed by over 12 hours for some accounts - we have identified the issue and are resolving it and hope to have reporting caught up by the end of today.
Apr 24, 14:40 EDT
Apr 23, 2016

No incidents reported.

Apr 22, 2016

No incidents reported.

Apr 21, 2016

No incidents reported.

Apr 20, 2016

No incidents reported.

Apr 19, 2016

No incidents reported.

Apr 18, 2016

No incidents reported.