Reporting 2.0 Outage

Incident Report for Kevel

Resolved

2.0 is up to date and fully available - we will post a more in-depth retro on Monday with what happened and how it was handled and improvements we can make.

Posted Aug 21, 2016 - 16:25 EDT

Update

The reporting DB finished it's modification and came back online at 5am EST - the pipeline is now catching up and will be done soon.

Posted Aug 21, 2016 - 08:31 EDT

Monitoring

We continue to monitor the status of the DB Cluster and have started a full restore just in case we need it. Things are moving slower than expected and we are working with Amazon to speed it up.

Posted Aug 21, 2016 - 03:37 EDT

Identified

We have identified an issue with our DB cluster and it is in the process of being resolved - things should be restored in the next 2 hours at the latest.

Posted Aug 20, 2016 - 21:44 EDT

Investigating

We are investigating an outage of Reporting 2.0

Posted Aug 20, 2016 - 20:20 EDT