Increased response times in ad serving

Incident Report for Kevel

Resolved

At approximately 11:45PM EST, this incident was resolved, and all ad requests should be handled at normal speeds.

Posted May 16, 2014 - 00:00 EDT

Monitoring

We've added additional capacity to handle the increased load. The median response time has decreased significantly, and most ad requests should be processed at normal speeds. We are continuing to investigate the cause of the slow response times on some requests.

Posted May 15, 2014 - 21:40 EDT

Investigating

At 8:05PM EST, we began to see increased response times while handing certain requests. We are investigating the issue and will report more information shortly.

Posted May 15, 2014 - 20:38 EDT